Resident Services

We understand convenience is a key factor for our valued residents. Below are the different resident services we offer. 

Enjoy the ease of paying your rent online. You can also set up recurring payments so you never have to worry about a late fee.

Move-In Information

Heritage Forest Apartments would like to welcome you to our community and thank you for choosing us as your new home. This is just a reminder of some items that may be helpful when moving:

Renters Insurance

All residents must have $100,000 coverage in liability insurance. It is required before move-in day to provide proof of insurance. If you do not have valid proof of the required liability insurance on move-in day, a lease cannot be signed or keys given out. Additional personal coverage can be purchased, but it is not required.

Helpful Phone Numbers

Phone Provider:
Verizon
757-455-2200

Cable Provider:
Cox Communication
757-222-1111

Electric:
Dominion Virginia Power
1-888-667-3000

Maintenance:
757-327-0627

Leasing Office:
757-327-0627

Security:
In case of a life threatening emergency, please dial 911.

School Information

Newsome Park Elementary School: Public Grades PK-5
Achievable Dream Middle/High School: Public Grades 6-12
Heritage High School: Public Grades 9-12
Bethel Christian School: Private Grades PK-12
Trinity Lutheran School: Private Grades PK-8
Parkview Christian Academy Day: Private Grades PK-1

Transportation

Heritage Forest is a remarkable community in the beautiful Peninsula area of Virginia that combines what matters to you in a perfect package. Our Community is conveniently located in the heart of Newport News and only minutes from City Center at Oyster Point. Enjoy shopping, fine dining, and entertainment. Our apartments near Fort Eustis are also close to Newport News/Williamsburg International Airport and Christopher Newport University.

Getting around the neighborhood rarely presents a problem thanks to Briarfield’s collection of quiet residential streets, but be prepared for a congested crawl if you take Mercury Boulevard or Interstate 64 during peak hours. When running your errands, enjoy plenty of free parking along the streets and in retail lots. If you need a ride to the airport, call a ride-share service like Uber or a nearby taxi company like Newport News Taxi or Yellow Cab. Hampton Roads Transit dispatches plenty of buses to the neighborhood for a hassle-free ride into downtown Hampton, and a number of bike-friendly roads make for an easy cruise during the warmer months if you prefer eco-friendly transportation. Although the neighborhood remains somewhat walkable, keep in mind that most amenities lie within driving distance of the residential streets.

Yellow Cab of Newport News

15423 Warwick Blvd #B
Newport News, Virginia 23608
(757) 855-1111

Nearby Airports

Newport News/Williamsburg International Airport
Norfolk International Airport

Resident Services & Support

24-hour-service

24-Hour Emergency Maintenance

Receive fast, reliable emergency maintenance support anytime with our responsive on-call service team.

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Professional Property Management

Experience trusted, professional property management from The Franklin Johnston Group, focused on resident satisfaction.

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Flexible Rent Payment Options

Enjoy the ease of paying your rent online. You can also set up recurring payments so you never have to worry about a late fee.

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Resident Connect Portal

Manage your account, submit service requests, and stay updated easily through our Resident Connect portal.

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